General terms and conditions

  • Preamble
  • Contracting party
  • Conclusion of contract
  • Right of withdrawal
  • Prices and shipping costs
  • Delivery
  • Payment
  • Reservation of ownership
  • Dispute resolution

Preamble
For all deliveries of TBD WATCHES to consumers these General Terms and Conditions (GTC) apply.

A consumer is any natural person who enters into a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor to his independent professional activity.

Contracting party
Contracting party The contract of sale is concluded with TBD WATCHES, Owner: Dr. Sebastian Müller, Limburg, Germany

Conclusion of contract

  • The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.
  • By clicking the button „Inquire“ you submit a non-binding request for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail after receiving your order.

Right of withdrawal

  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
  • If you, as a consumer, make use of your right of revocation, you shall bear the regular costs of the return shipment.
  • In all other respects, the right of revocation shall be governed by the provisions set forth in detail in the following

    Cancellation policy¹

    Right of withdrawal

    You have the right to cancel this contract within fourteen days without giving any reason.

    The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

    To exercise your right of withdrawal, you must inform us (TBD WATCHES, Dr. Sebastian Müller, Limburg, Germany) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. For this purpose, you may use the enclosed withdrawal form, which is, however, not mandatory. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.

    To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

    Consequences of the revocation

    If you revoke this contract, we shall reimburse you for all payments we have received from you, excluding delivery costs, without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

    You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

    You shall bear the direct costs of returning the goods.

    You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

    – End of cancellation policy –

    (¹ This cancellation policy is valid from 30.05.2023. It does not apply to the separate delivery of goods.)

Prices and shipping costs

    • The prices stated on the product pages include the statutory value added tax, shipping costs and other price components.
    • Possible import fees or taxes are not included and are to be paid by the buyer.

Delivery

  • Delivery within Germany with Intex.
  • Delivery outside of Germany with Fedex or with another carrier if arranged otherwise.
  • The delivery time varies by destination and should be requested by the buyer before the purchase.
  • All deliveries are fully insured.
  • Transport damages are to be reported immediately to the carrier. In case of complaints, the customer is obliged to describe the defect exactly and to notify TBD WATCHES in writing within 3 days after receipt of the shipment.

Payment

  • Payment has the be made in advance.
  • We will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Reservation of ownership

  • Until full payment, the goods remain our property.

Dispute Resolution

  • The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.